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Terms & Conditions

Terms & Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE (thebaltichotelliverpool.com). YOUR USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS. BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT OUR TERMS AND CONDITIONS OF USE SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE IMMEDIATELY.

These are the Terms of Use which govern access to and use of the Countrywide Hotels Limited (“Countrywide Hotels LTD”) website (“the website” (thebaltichotelliverpool.com)). These Terms of Use also explain how Countrywide Hotels LTD uses any Personal Data (as defined in the Data Protection Act 1998 (“the Act”)) you transmit to Countrywide Hotels LTD and what your obligations are in relation to such Personal Data.

By accessing, using and downloading the website you are indicating your acceptance to be bound by these Terms of Use (“Terms”) and you re-affirm that acceptance every time you access the website.

Regulatory Information required by the Electronic Commerce (EC Directive) Regulations 2002

Registered Office Address for Countrywide Hotels LTD:

Ringslade Road
Highweek
Newton Abbot
Devon
TQ12 1QF

Telephone: 01626 365 548
Email: [email protected]

Countrywide Hotels LTD is a company registered in England. These Terms are governed and construed in accordance with English law. You and Countrywide Hotels LTD each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of these Terms.

Privacy

Your privacy is important to us. Our Privacy Policy explains what information we collect and how we will use and protect it.

Website Availability

This website is provided free of charge and we make no guarantee that it will be uninterrupted or error free. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.

Disclaimer

Please note that you access and use the website at your own risk. Countrywide Hotels LTD is not responsible for any type of loss or damage which you may sustain as a result of accessing and using the website. Countrywide Hotels LTD assumes no responsibility for the contents of any other websites to which the website may have links and if you access any such linked websites you do so at your own risk.

Countrywide Hotels LTD’s inclusion of links to such websites does not imply any endorsement by Countrywide Hotels LTD of the materials on such websites. Countrywide Hotels LTD does not permit any third party to operate a link to the website nor does it permit any third party to frame the website without obtaining Countrywide Hotels LTD’s prior written consent.

The website is accessed via the world-wide web which is independent of Countrywide Hotels LTD. Your use of the world-wide web is at your own risk and subject to all applicable national and international laws and regulations. Countrywide Hotels LTD has no responsibility for any information or services obtained by you on the world-wide web. Countrywide Hotels LTD reserves the right to modify, supplement, move or delete portions of or add to the website at any time with or without notice.

Intellectual Property

All copyright and other rights (including database rights, trademarks (whether registered or unregistered) and all other intellectual property rights) in and to the website and its contents (which for the avoidance of doubt shall include all information contained in or available from the website (“the Contents”)) are owned by or licensed to Countrywide Hotels LTD or are otherwise used by Countrywide Hotels LTD as permitted under applicable laws.

Unless Countrywide Hotels LTD explicitly states otherwise in writing, you may use, view, download, copy or print textual or graphic content of the website provided that it is solely used by you for the purpose of enquiring about the services provided by Countrywide Hotels LTD and provided that you do not change or delete any copyright, trademark or other proprietary notices on such content. Under no circumstances may you use any Content in a manner that may give a false or misleading impression of Countrywide Hotels LTD.

You agree not to copy, reproduce, store in any medium (including in any other websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of the website or edit any part of the website other than as permitted above without obtaining Countrywide Hotels LTD’s prior written consent.

Specific Prohibitions

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the website nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website.

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, or restrict the use of the website by, any third party.

Terms of Liability

The website and the content of the website are provided for general information purposes only and whilst Countrywide Hotels LTD has taken every care in the preparation of the website and the content, Countrywide Hotels LTD cannot guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, Countrywide Hotels LTD makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof).

Countrywide Hotels LTD excludes all liability (other than for death or personal injury caused by its negligence) in relation to the website and the content, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill).

Countrywide Hotels LTD makes no claims or representations that any or all of the content may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the content and the website is directed solely at consumers and/or businesses who access the websites from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the website from outside England or Wales, you do so at your own risk and are responsible for compliance with the local laws governing websites and internet use.

Computer Viruses and Errors

Whilst Countrywide Hotels LTD will use reasonable endeavours to ensure that the website does not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted, Countrywide Hotels LTD makes no warranty or representation that this will be the case. However, it is recommended that you should virus check all materials downloaded from the website and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components.

Countrywide Hotels LTD excludes to the fullest extent permitted by applicable laws all liability (other than liability for death or personal injury caused by Countrywide Hotels LTD’s negligence) in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.

Terms of Termination

Countrywide Hotels LTD shall have the right to immediately terminate your use of the website if Countrywide Hotels LTD determines in their sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which they determine in their sole discretion to be unacceptable.

Third-Party Sexual Harassment

Third-party sexual harassment occurs when one of our workforce is subjected to sexual harassment by someone who is not part of our workforce but who is encountered in connection with work. This includes our customers, suppliers, members of the public, clients, service users, friends and family of colleagues, members of gym, leisure, golf and spa facilities, delegates at a conference, audiences, and contractors.

Third-party sexual harassment of our workforce is unlawful and will not be tolerated. The law requires employers to take steps to prevent sexual harassment by third parties.

The law does not provide a mechanism for individuals to bring a claim of third-party harassment alone. However, failure of an employer to take reasonable steps to prevent third-party sexual harassment may result in legal liability in other types of claims.

To prevent third-party sexual harassment from occurring, we will:

  1. Attach signage to the walls of the areas within the workplace where customers are present to warn that sexual harassment of our staff is not acceptable
  2. Inform third parties i.e. suppliers and bookers of our zero-tolerance sexual harassment policy within our supplier documentation
  3. Inform customers by communication on websites and booking engines of our zero-tolerance policy on sexual harassment.

If you have been subjected to third-party sexual harassment, you are encouraged to report this as soon as possible to the Hotel General Manager. Alternatively, you can report instances of third-party sexual harassment by emailing [email protected] This online means of reporting sexual harassment is continually monitored.

Should a customer sexually harass a member of our workforce, we will take measures to show our zero tolerance towards such behaviour which could include warning the client or customer about their behaviour, banning the customer, and sharing information relating to the incident with our other hotels and booking agents.Any criminal acts will be reported to the police.

We will not tolerate sexual harassment by any member of our workforce against a third party. Instances of sexual harassment of this kind may lead to disciplinary action including termination of employment

Feedback

Should you wish to make any comments to Countrywide Hotels LTD about the website or if you have any questions relating to the same please contact Countrywide Hotels LTD by email provided above or in writing to Countrywide Hotels LTD at the address provided above or telephoning Countrywide Hotels LTD on the telephone number provided above.

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