At The Baltic Hotel, all our team are trained to discreetly help you if you feel unsafe for any reason, so we created Mention Maz.
We also have dedicated team members who are Mental Health First Aiders, trained to support our customers who need support with their Mental Health, suicidal thoughts and abusive or coercive situations and who can guide them to the best support organisations.
If you need any support, feel unsafe or just want to talk to someone – ‘Mention Maz’ to any of our team or look out for our team members wearing our ‘Mention Maz’ orange pin badge.
If you are in any immediate danger do not hesitate to call 999, if you need additional support there are a multitude of agencies that are able to help you. Whether your situation is specific to a type of violence, or you need advice on a situation a friend/family member is in- you can use the list below to find who will be able to help.
Mention Maz – Support Agencies
National 24hr Domestic Violence Helpline
0808 2000 247 or visit www.nationaldomesticviolencehelpline.org.uk
A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Can provide instant support in terms of safety and will help find somewhere safe to stay.
Citizens Advice Bureau
03444 111 444 or visit www.citizensadvice.org.uk
Free, confidential information and advice to help people with their money, legal, consumer and other problems.
Civil Legal Advice Line
0345 345 4345 or visit www.gov.uk/civil-legal-advice
Information, help and advice on a range of common legal issues regarding benefits, tax credits, debt, education, housing or employment along with further help for those worried about costs and entitlement to legal aid.
Child Legal Advice Line
0300 330 5480 or visit www.childlawadvice.org.uk
Specialise legal advice on child and family law, your rights and legal position and ‘How to’ guides.
Galop
Phone: 0800 999 5428 or email help@galop.org.uk
For information, advice and support contact Galop, who run a national LGBT domestic violence helpline. The helpline is for LGBT people, their family, friends, and agencies supporting them. The helpline provides a space to talk through what’s going on, and to explore your options.
Mankind
Men’s Advice Line
Call freephone 0808 801 0327 Monday – Friday
9am-5pm, email info@mensadviceline.org.uk or visit www.mensadviceline.org.uk
Confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). www.mankind.org.uk
Confidential helpline and advice is available for all men across the UK suffering from domestic violence or domestic abuse by their current or former wife or partner (including same-sex partner).
Important National Telephone Numbers and Contacts
MIND
Phone: 0300 123 3393 or visit www.mind.org.uk
Advice and support to empower anyone experiencing a poor mental heal and mental ill health, and their families.
National Stalking Helpline
Run by Suzy Lamplugh Trust 0808 802 0300 or visit www.suzylamplugh.org
Respect
Freephone 0808 802 4040 or info@respectphoneline.org.uk
Respect offers advice, information and support to Frontline
Workers who support male victims of domestic violence and domestic violence perpetrators (male or female). This is provided via their national helplines, the Men’s Advice Line and the Respect Phoneline.
Rights of Women
Phone: 020 7251 6575 or visit www.rightsofwomen.org.uk
Rights of Women offer a range of leaflets on legal aspects which may affect domestic abuse victims. These include injunctions, homelessness, online abuse and harassment. Visit their website at call their helpline on.
Shelter
Phone: 0808 800444 or visit www.shelter.org.uk
Shelter offer advice around housing and housing rights along with several guides around homelessness and relationship breakdown.
So, if you need any support, feel unsafe or just want to talk to someone – ‘Mention Maz’ to any of our team or look out for our team members wearing our ‘Mention Maz’ orange pin badge.
